About the Course
SALES LEADERSHIP PROGRAM
ORCHESTRATNG SALES TEAMS FOR SUCCESS
Designed to empower sales leaders and managers with the skills and strategies needed to effectively orchestrate high-performing sales teams. Participants will explore key elements of sales team management, including building a winning sales culture, fostering effective communication, defining and aligning roles, promoting collaboration, performance management, coaching, and continuous improvement.
DAY 1
Session 1 Introduction to Effective Sales Team Orchestration
Understanding the importance of sales team orchestration for success
Key elements and principles of effective sales team management
Exploring the role of sales leaders in orchestrating high-performing teams
Session 2 Building a Winning Sales Culture
Defining and cultivating a positive sales culture within the team
Establishing shared goals, values, and a collaborative environment
Fostering motivation, engagement, and accountability among team members
Session 3 Effective Sales Team Communication
Enhancing communication within the sales team and across departments
Utilizing effective communication channels and tools
Active listening, feedback, and fostering open dialogue
Session 4 Empowering Others
Presentation on the role of empowerment in effective leadership
Thought-provoking questions: Encourage participants to evaluate their current
approach to empowering others
Case studies and group discussions: Explore strategies for empowering team members and fostering a culture of growth and development
DAY 2
Session 1 Sales Team Training and Development
Designing and implementing a comprehensive training program for sales team
members
Conducting skill assessments and identifying individual training needs
Developing a training roadmap for continuous professional development
Session 2 Sales Team Motivation and Incentives
Designing effective motivation and incentive programs
Strategies for fostering a competitive yet supportive environment
Leveraging recognition and rewards to drive performance and team spirit
Session 3 Sales Team Performance Analysis and Continuous Improvement
Analyzing sales team performance data and metrics
Identifying improvement areas and developing action plans
Implementing a culture of continuous improvement and innovation
Session 4 Sales Team Leadership and Succession Planning
Developing future sales leaders within the team
Succession planning and talent development strategies
Ensuring a smooth transition during leadership changes or promotions
Your Instructor
Mandy Sam
Mandy's initiation into formal coaching occurred through her participation in the Vistage Malaysia program, an American franchise of an Executive coaching program. This experience has proven immensely beneficial, fostering her professional and personal development significantly. In alignment with Bill Gates' philosophy, Mandy firmly subscribes to the idea that "everyone needs a coach. We all require individuals who can provide constructive feedback, as that is how we achieve improvement," as articulated by Bill Gates himself.
Having dedicated the majority of her career to the field of sales, Mandy's journey began with IBM in an inside sales role, evoking memories of a bygone era when she first delved into the realm of Information Technology. Her learning was hands-on, surrounded by pre-sales engineers and their ubiquitous array of technical gadgets. This immersive experience allowed her to comprehend fundamental IT concepts, such as hard disks and fans, through direct observation and interaction with tech savvy colleagues. This approach facilitated her swift transition to a permanent role at IBM, marking the shortest path to secure employment within the organization. Notably, it was during her tenure at IBM in 2001 that Mandy formally acquired expertise in "Solution Selling – Signature Selling Method."
Subsequently, Mandy embarked on a diverse journey encompassing various roles and affiliations, spanning local and international entities, both large and small. These experiences have enriched her with extensive exposure to the Asian market. Driven by an unwavering commitment to equip individuals with essential sales skills, recognizing that we all engage in selling endeavours.
Continually, she founded Coachme Asia. Her aspiration is to democratize coaching, making it accessible to all. Within this context, her primary focus is on aiding businesses in optimizing their sales performance through coaching, encompassing both in-person and virtual instructor-led workshop.